Ensuring that digital services and event solutions are accessible to all users is a crucial part of creating an inclusive and modern event experience. We have written this guide to help our customers meet the requirements of the EU Accessibility Act through guidance and recommendations based on established guidelines such as WCAG (Web Content Accessibility Guidelines). The EU Accessibility Act was adopted in April 2019 and will be implemented in all EU member states from June 28, 2025.

Key Considerations

Structured and Clear Content Management

• Headings: Use a logical heading structure with only one main heading (H1) per page. You can include multiple subheadings such as H2 and H3 on the same page.
• Hierarchy: Maintain a clear order of headings from H1 to H2, H3, etc. to improve readability and assist screen readers.
• Descriptive Texts: Ensure all texts are informative and contextually relevant.

Alt Texts and Link Management

• Images: Provide meaningful alt text for all images that describes their function rather than just their content. Decorative images should have an empty alt attribute (alt="").
• Links: Use descriptive link texts that clearly indicate their destination. Avoid generic phrases like "click here", instead, use more informative and specific link texts such as "Click here to read about the new regulations".

Multimedia and Alternative Formats

• Video and Audio: Provide subtitles, transcripts, or text alternatives for all audio and video files.
• Text in Images: Avoid embedding important text within images. Instead, use HTML and CSS to ensure readability and adaptability.

Colors and Contrast

• Contrast Ratios: Text should have a contrast ratio of at least 4.5:1 against the background (3:1 for large text), as required by WCAG.
• Testing Tools: You can check contrast ratios using tools like the WebAIM Contrast Checker.

What We Ensure

Semantic HTML and Technical Accessibility

• Structured HTML: We implement a correct HTML structure with semantic elements to enhance navigation and compatibility with assistive technologies.

Forms and Interactive Elements

• Accessible Forms: We ensure that all forms have proper labeling, clear error messages, and are fully usable with both keyboard navigation and screen readers.
• Interactive Elements: We implement visible focus indicators and logical tab order for buttons and links.

Responsive Design and Device Accessibility

• Adapted Layout: We provide the tools to ensure your website adapts to all devices and screen sizes with pre-set layouts.
• Zoom and Scalability: No design elements will prevent zooming or text resizing.

ARIA and Additional Optimizations

• ARIA Attributes: Where necessary, we use ARIA attributes to enhance the understanding of dynamic elements for assistive technologies. ARIA (Accessible Rich Internet Applications) is a set of attributes that make websites more accessible for people using screen readers or other assistive tools.
• Code Standards: We follow WCAG guidelines and ensure that the page is validated according to current accessibility requirements.

Summary

Your Responsibilities as a Content Manager

• Use a logical heading structure and descriptive texts.
• Add alt texts for relevant images and write clear link texts.
• Provide text alternatives for multimedia content.
• Ensure sufficient contrast between text and background.

Our Responsibilities as a Provider

• Implement a semantically correct HTML structure.
• Create accessible forms and interactive elements.
• Ensure a responsive design and a seamless user experience across all devices with pre-set layouts.
• Optimize the page with ARIA and other technical improvements.

By following these guidelines, we can work together to create a more accessible and inclusive event experience for all.